Step-by-step guide to descaling the coffee machine, and replacing the descaler cartridge
Required Setup:
Before you start, you'll need the following supplies to clean the coffee machine:
- Franke Descaler Concentrate
- Please refer to Safety Datasheet for more information.
- For instructions on how to replace the descale cartridge, click here
Descaling Interval
Machines without a water filter (W3 water tank models)
A descaling prompt is typically displayed after 12 days of operation. The A300 can be used for another 2 days after descaling prompt is first displayed. After this period, the machine is disabled until descaling is carried out.
Machines with a mains water connection and water filter (W4 mains water models)
A descaling prompt is displayed after 12 days of operation. After the descaling prompt is first displayed, the A300 can continue to be used until the remaining water is used up. After this period, the machine is disabled until the descaling is carried out.
Getting Started
If descaling is necessary, a message is displayed on the screen. You can ignore this message for up to 2 days after the prompt is displayed, after which time the machine is disabled.
The following options are available for starting the descaling process:
- descaling when cleaning is next carried out (default)
- descaling independently of cleaning - descaling is started automatically at a specified time
- manually starting descaling
To manually descale the machine, follow the steps below.
Manually commence a descale
To manually commence a descale, press the Franke logo in the top left corner of the screen.
Enter the pin code 7777 and select OK
Select Cleaning and Maintenance
Select Descaling
Descaling
The machine will let you the following information:
- Days in operation until next descaling cycle (due date)
- If the machine is set to descale independently of cleaning (or run after the clean cycle)
- Last descaled date
- Remaining descaling cycles with installed cartridge (when it will run out)
To start the cycle, select Run descaling cycle
The machine will ask if you'd like to descale the coffee machine now. Select YES to proceed.
Automatic Descaling (20-25 mins)
The machine will now commence the automatic clean cycle. It takes approximately 15-25 minutes. You can leave the machine unattended during this time.
During the clean cycle, the machine may appear to be frozen, or inactive. This is normal, the descaler needs time to soak, and during this time there's not much activity.
Once complete, the machine will return to the main drinks menu.
Congratulations! Your descaling is now complete and your coffee machine is clean, hygienic and ready to enjoy!